Frequently Asked Question

FAQs

Not finding the answer to your question? Click the button below to contact us.

How Do I Place An Order?

When you decide on a coffee and how much you would like, contact me directly at blackironhowell@gmail.com. Let me know what you are interested in and I will generate an invoice and send that to you. When the invoice is final, I roast the coffee to order to insure you are getting the freshest possible coffee.

Returns & Refunds

I feel that I am producing some of the best coffee available. If you are at all dissatisfied with your purchase, please contact me and I will do everything I can to make you satisfied.

Payment & Shipping

Your order will be shipped USPS Priority.

Can I pick up orders at the the shop?